Dewan Destination understands the importance of your journey, and we are committed to providing a smooth and fulfilling experience. If you need to request a refund for any reason, please refer to the following policy:
Eligibility for Refunds
Refund requests must be made within 30 days of the booking date (T&C apply).
The refund eligibility is subject to the terms and conditions of Dewan Destination.
Non-Refundable Items
Certain fees, including visa processing fees, airline ticket charges, and non-refundable accommodation deposits, may not be eligible for a refund once booked (depending on the circumstances).
How to Request a Refund
To request a refund, please contact our customer service team at 880 1706-003314 or contact@dewandestination.com. Provide your booking details and the reason for the refund request.
Refund Processing
If approved, refunds will be processed to the original payment method within a few business days (T&C apply).
Please note that certain charges or penalties may apply, depending on the cancellation or modification policies of the airline, hotel, or tour operator.
Other Circumstances
Any unforeseen circumstances that affect travel and result in the cancellation of any of our services may lead to adjustments in refunds, which will be provided in accordance with the specific terms and conditions of our service partners.
For any additional questions or to discuss specific situations, please reach out to Dewan Destination at 880 1706-003314. We are here to assist you in making your journey as smooth as possible.